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9amHealth
9amHealth Help Center
9amHealth Help Center
This is the one category we will have. Everything else will fall under different sections in this category.
Blood Glucose Testing
What is a paired blood glucose reading?
What is a fasting blood glucose reading?
What should my blood glucose be when I wake up?
Do I need to change my lancet every time I prick my finger?
How often should I be testing my blood glucose?
Can I get a blood glucose meter and test strips from 9am?
Account & membership
How do I cancel my 9amHealth subscription?
Why can I not log in to my 9am Account?
Care Team
What can my Diabetes Care Specialist (DCS) help me with?
What is a Diabetes Care Specialist (DCS)?
Labs
How accurate is the A1c test?
When will my lab results be available?
What should my A1c be?
What does A1c mean?
Medications & Prescriptions
Do I need an active prescription to sign up for 9amHealth?
Can I get Metformin from 9am for my PCOS?
What if I want to change my prescription?
When is my medication arriving?
How often will I get my medications?
Pricing & billing
How do I view my receipt and/or invoice?
How do I update my payment method (credit card)?
Does 9amHealth take insurance?
How much does 9amHealth cost?
Signing up
What conditions and medications are supported?
How do I sign up for 9amHealth?
Shipping
How do I update my shipping address?
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signing up, diabetes care specialists, lab tests