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9amHealth
9amHealth Help Center
9amHealth Help Center
This is the one category we will have. Everything else will fall under different sections in this category.
Signing up
What conditions and medications are supported?
How do I sign up for 9amHealth?
Account & membership
How do I cancel my 9amHealth subscription?
Why can I not log in to my 9am Account?
Pricing & billing
How do I view my receipt and/or invoice?
How do I update my payment method (credit card)?
Does 9amHealth take insurance?
How much does 9amHealth cost?
Shipping
How do I update my shipping address?
Labs
When will my lab results be available?
What should my A1c be?
What does A1c mean?
Medications & Prescriptions
Do I need an active prescription to sign up for 9amHealth?
Can I get Metformin from 9am for my PCOS?
What if I want to change my prescription?
When is my medication arriving?
How often will I get my medications?
Care Team
What can my Care Specialist help me with?
Insurance
Are coupons or copay cards available for my GLP-1 medications?
Blood Glucose Testing
What is a paired blood glucose reading?
What is a fasting blood glucose reading?
What should my blood glucose be when I wake up?
Do I need to change my lancet every time I prick my finger?
How often should I be testing my blood glucose?
Can I get a blood glucose meter and test strips from 9am?
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signing up, care specialists, lab tests