Sophie Blake
Articles
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How do I view my receipt and/or invoice?
To view your past invoices, please follow these steps: Step 1: Log into your 9amHealth account by going to www.9amHealth/login Step 2: Click on "Profile" Step 3: Scroll down to "Billing" and clic...
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Do I need an active prescription to sign up for 9amHealth?
No prescriptions? No worries! When you sign up for a subscription with 9amHealth, we have a team of physicians who will review your information and write you the necessary prescriptions to start or...
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What conditions does 9amHealth treat?
Diabetes Care: We provide personalized treatment for people living with type 2 diabetes, including convenient access to medications, lifestyle coaching, and lab services, all from the comfort of y...
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How do I update my shipping address?
To update your shipping address, please follow these steps: Step 1: Log into your 9amHealth account by going to https://join9am.link/login Step 2: Click on "Profile" Step 3: Scroll down to "...
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How do I update my payment method (credit card)?
To update your payment method, please follow these steps: Step 1: Log into your 9amHealth account by going to https://join9am.link/login Step 2: Click on "Profile" Step 3: Scroll down to "Bil...
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How do I sign up for 9amHealth?
To get started, head to https://join9am.com/for-individuals and click "Join Today." From here, you will go through the 9am onboarding questionnaire. We will collect information regarding your perso...
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How do I cancel my 9amHealth subscription?
To cancel your 9amHealth subscription, please contact a team member directly via email at support@join9am.com, call/text (202) 932-9958, or the messenger in your 9amHealth account, and we will be h...
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What if I want to change my prescription?
If you are interested in adding, stopping, or changing one or more of your prescriptions, we recommend you speak with your Care Specialist. Please log in to your 9am account by heading to our webs...
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Why can I not log in to my 9am Account?
If you cannot log in to your 9am account, this most likely means you have not verified your email address. If you have not yet verified your email address, you will not be able to log in or reset y...
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Are coupons or copay cards available for my GLP-1 medications?
Certain brand-name medications will have a coupon card available to lower your out-of-pocket cost. These coupons can be applied after your insurance has determined coverage. You may be responsible ...