Can I have my lab tests done at my primary physician's office?

Yes, you can have your lab tests done at your primary physician's office. After completing the tests, you can easily upload your lab report for review and continued care through 9amHealth. This article explains how to do so and provides helpful tips for a smooth experience.

How to Handle Lab Tests at Your Primary Physician’s Office

If you choose to have your lab tests done at your primary care physician’s office, here is how to proceed:

1. Complete the required lab tests as instructed by your primary physician.
2. Obtain your lab report document, usually provided as a PDF or printed report.
3. Open your 9amHealth app or visit the member portal on our website.
4. Click the "+" button next to your messenger section and select "Upload lab report."
5. Select the file containing your lab report to upload it securely.

What if you encounter issues uploading your lab results?

If you experience any trouble while uploading your lab report, you can send a PDF copy of your results directly by email to the designated 9amHealth support address provided in your member communications. Our team will promptly assist with processing your results to continue your personalized care plan.

Why Using Your Primary Physician May Benefit You

Completing lab tests at your trusted primary care office ensures continuity of your overall health management. 9amHealth integrates these results with your comprehensive care plan for your cardiometabolic health—including obesity, diabetes, high cholesterol, and hypertension management.

Additional Support and Resources

Need assistance or have questions about your lab report upload or testing options? Contact our multidisciplinary care team for expert guidance, including doctors, pharmacists, and patient care advocates ready to support your whole-body health journey.

For more information, visit our website at join9am.com or download the 9amHealth app available on the Apple App Store.

Summary

• Lab tests can be done at your primary physician’s office.
• Upload your lab report via the 9amHealth app or member portal using the "+" button next to messenger.
• Email a PDF of your lab results if you face upload issues.
• Our care team supports you every step of your cardiometabolic health journey.

Thank you for choosing 9amHealth, where personalized, whole-body care is accessible and supportive.