Can I reschedule my virtual provider visit to a different time?

If you need to reschedule your virtual provider visit at 9amHealth, this guide will help you understand how to do so easily and what to expect if same-day availability is limited.

Rescheduling Your Virtual Visit

At 9amHealth, we understand that scheduling conflicts can arise. You can reschedule your virtual provider visit at your earliest convenience to a time that better suits your schedule.

To reschedule your appointment:

1. Log in to your 9amHealth account via our app or website.
2. Navigate to the “Appointments” section in your dashboard.
3. Select the visit you want to reschedule.
4. Choose a new available time slot that fits your needs.
5. Confirm your new appointment time.

If you have any difficulty with rescheduling through the app or website, you can contact our patient care advocates for assistance.

Availability and Same-Day Scheduling

Please note that same-day appointment availability is subject to provider schedules and current bookings. If no slots are available on the same day you wish to reschedule to, you may need to select a later date.

To maximize your chances of securing a preferred time, we recommend rescheduling as early as possible.

Need Help? Contact 9amHealth Support

If you encounter any issues or have questions about rescheduling your appointment, please reach out to our support team through the “Contact Us” page in your account or visit our website at https://join9am.com/ for more information.

We are committed to supporting your whole-body health journey with personalized care and expert assistance every step of the way.