Once you send your lab kit back to 9am via USPS, it typically takes about 4-5 days to arrive at our lab. From there, it takes up to 3 days for the test to be processed and read.
Once the results are available, they populate onto your 9am portal, and you will receive an email letting you know they are available.
All in all, it takes about a week from when you return your test to when you receive results.
If you have further questions or believe there has been a mistake please feel free to reach out to us directly via email email@example.com, phone/text (202) 932-9958, or the messenger in your 9am.health account.