{"article":{"id":4415328668443,"url":"https://9amhealth.zendesk.com/api/v2/help_center/en-us/articles/4415328668443.json","html_url":"https://help.9am.health/hc/en-us/articles/4415328668443-How-do-I-cancel-my-9amHealth-subscription","author_id":1263940126709,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":4416712967707,"created_at":"2022-01-12T17:11:50Z","updated_at":"2025-10-01T20:38:33Z","name":"How do I cancel my 9amHealth subscription?","title":"How do I cancel my 9amHealth subscription?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-12-30T23:25:54Z","user_segment_id":null,"permission_group_id":4410607526939,"content_tag_ids":[],"label_names":[],"body":"<p>To cancel your 9amHealth subscription, please contact a team member directly via email at <a href=\"mailto:support@9am.health\" target=\"_blank\" rel=\"noopener noreferrer\">support@join9am.com</a>, call/text (202) 932-9958, or the messenger in your <a href=\"https://join9am.com\">9amHealth </a>account, and we will be happy to help. </p>\n<p>Once we receive your email, we will process your cancelation and send you a confirmation email within 48 hours of your request. </p>\n<p>Please note: If you plan on reactivating your subscription in the future, make sure to reach out to us 3-4 weeks prior to needing your medication. We do our best to ensure a speedy delivery, but we do have to follow certain safety protocols, including ensuring that labs are up to date before we can send more medication.</p>"}}